DeepChats.ai Privacy Policy

Last Updated: January 29, 2025

Welcome to DeepChats.ai ("we," "us," or "our"). We are committed to maintaining the trust and confidence of our users by protecting their privacy and ensuring the security of their personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of your information when you use our AI chat platform.

1. Key Commitments

  • We will never use your chat history for commercial purposes or AI model training
  • All conversations are end-to-end encrypted
  • We implement strict data protection measures to ensure user privacy
  • Users have complete control over their data, including the right to delete

2. Information We Collect

2.1 Personal Information

  • Email address (for account creation)
  • Username
  • Payment information (processed by secure third-party providers)
  • Chat conversations and interactions
  • Account preferences and settings

2.2 Automatically Collected Information

  • IP address
  • Browser type and version
  • Device information
  • Access timestamps
  • Usage statistics

3. How We Use Your Information

3.1 Primary Uses

  • Providing and maintaining our AI chat services
  • Processing payments and managing subscriptions
  • Authenticating user access
  • Providing customer support
  • Sending service-related communications

3.2 What We Don't Do

  • We do not sell your personal information
  • We do not use your chat history for AI training
  • We do not share your conversations with third parties
  • We do not use your data for marketing purposes without explicit consent

4. Data Security and Protection

4.1 Security Measures

  • End-to-end encryption for all chat conversations
  • Secure SSL/TLS encryption for data transmission
  • Regular security audits and penetration testing
  • Multi-factor authentication options
  • Secure data centers with physical and virtual protection

4.2 Data Retention

  • Chat history is retained only for the duration necessary to provide our services
  • Users can delete their chat history at any time
  • Account data is retained until account deletion is requested
  • Backup data is encrypted and automatically deleted after 30 days

5. Your Rights and Controls

You have the right to:

  • Access your personal information
  • Delete your account and associated data
  • Export your chat history
  • Modify your personal information
  • Opt-out of non-essential communications
  • Request data deletion

6. Disclaimer and Limitations

6.1 Service Limitations

  • Our AI chat service is provided "as is"
  • We do not guarantee uninterrupted service
  • We are not responsible for AI-generated content accuracy
  • We reserve the right to modify or terminate services

6.2 User Responsibilities

  • Maintaining account security
  • Not sharing sensitive personal information in chats
  • Complying with our terms of service
  • Reporting any security concerns

7. Children's Privacy

Our services are not intended for users under 13 years of age. We do not knowingly collect information from children under 13.

8. Changes to Privacy Policy

We may update this Privacy Policy periodically. Users will be notified of significant changes via email or website notifications.

9. International Data Transfers

While we primarily process data in secure facilities in [Your Primary Location], data may be transferred to other locations with equivalent privacy protections.

10. Contact Information

For privacy-related inquiries or concerns, contact us at:

11. Compliance

We comply with applicable data protection laws including GDPR, CCPA, and other regional privacy regulations.

By using DeepChats.ai, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.